Xfuze Agent · Logistics & Fulfilment

Order Intake Agentic Application

Developed with Google Cloud, the Order Intake Agentic Application processes, reviews and monitors every order — flagging exceptions before they cost the business. Three purpose-built Xfuze Agents working as one.

CHIP, the Xfuze AI assistant
Orders auto-processed
98%
Straight to ERP
CHIP mascot
Order Intake Agent
AI agent
How many orders need review today?
6 of 312. All others are posted to the ERP. Exceptions are in your queue.
Trusted in retail & consumer goods
Why it's different

Why Order Intake Agentic Application is different

01

Three purpose-built agents working as one: the Order Processing, Order Review and Order Monitoring Agents interpret every inbound order, match it line by line, and surface only the lines that need a decision.

02

Reads orders in any format — PDF, Excel, text, EDI, email — and keys them in automatically, ending a lengthy, error-prone manual process across multiple systems.

03

Available on the Google Cloud Marketplace, developed in partnership with Google Cloud. The purchase counts against your existing Google Cloud committed spend, and deployment takes days, not months.

01

Order Processing Agent

Interprets every inbound order in any format — PDF, Excel, text, EDI, email — and structures it automatically, even when a customer uses only their own part number or a code discontinued last quarter.

02

Order Review Agent

Matches every order line by line against your governed Xfuze data, flagging a quantity with no unit against it or a mismatched price — surfacing only the lines that genuinely need a human decision.

03

Order Monitoring Agent

Watches every order around the clock and keeps an auditable record of each one, so exceptions are caught before they cost the business — freeing operations teams for work that actually needs a human.

What it needs to run

Your order channels — EDI, email, PDF, Excel, marketplace, portal or API — connected through Smart Connectors. No rip and replace.

The relevant Xfuze Data Hubs, so the agents validate against a single, trusted source of customer, product and pricing data.

The business rules, thresholds and approval limits you want the agents to work within.

What it gives you

Clean, validated orders flowing straight into your ERP or OMS — no manual re-keying.

Only genuine exceptions raised to your team, each one already explained with a suggested correction.

A full audit trail on every order, governed in the Xfuze AI Control Tower with humans in the loop.

01

Recommend

The agent suggests, your team decides. Ideal for the first weeks while you build trust.

02

Approve

The agent prepares the action and waits for a one-click approval from the right owner.

03

Autonomous

The agent acts inside the limits you set, and escalates anything outside them.

Time to value
Days
to a live agent on your own data
100%
of agent actions logged and reversible
24/7
monitoring in the Control Tower
Xfuze AI Control Tower

Governed by the Xfuze AI Control Tower

Every Xfuze Agent runs under the Control Tower: role-based permissions, live activity monitoring and a full audit trail on every action. CHIP Agents are native to the platform.

How governance works
Xfuze AI Control Tower showing every agent, its status and live activity
Xiatech has enabled us to fundamentally transform into a data-driven, connected retailer so all aspects of our business are focused on and empowered with insights to understand and serve our customers in a personal, relevant way.
Brett Grobler
Head of IT at Moss
CHIP, the Xiatech AI assistant

See Order Intake Agentic Application running on your data.

A short working session with our team. We'll show the agent on the Xfuze platform and map what it would take to run it on your systems.