Xfuze Platform

Xfuze Data Hubs.

An Xfuze Data Hub is a unified, governed and live view of one core business domain. Deploy over 9 pre-built Hubs or define unlimited custom Hubs — each combines integration, data management, insights and analytics, and AI agents into one packaged domain view.

Xfuze · Data Hubs
Nine pre-built Xfuze Data Hubs — Customer, Product, Sales, Inventory, Location, Employee, Partner, Marketing and Franchise — with CHIP orchestrating across every Hub
Pre-built Hubs
9+
Plus unlimited custom Hubs
Units sold
All regions · weekly
CHIP mascot
CHIP Assist
AI agent
Yes. Revenue is £60.04M against a £45.88M budget. Want the breakdown by region?
Trusted in retail & consumer goods
Xiatech has enabled us to fundamentally transform into a data-driven, connected retailer so all aspects of our business are focused on and empowered with insights to understand and serve our customers in a personal, relevant way.
Brett Grobler
Head of IT at Moss
Explore the Hubs

One governed, live view per domain.

Every Hub includes the full platform — integration, data management, insights and Agentic AI. Gartner refers to Xfuze as a Data Hub iPaaS.

Single View of Customer

Customer

One trusted view of every customer, across every channel.

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Live — Customer Hub
streaming · updated 3s ago
Active customers
2.41M
▲ +3.2%
Churn risk (90d)
4.8%
▼ −0.6pp
Avg CLV
£218
▲ +£11
12-week trend
Agent insight
Win-back agent re-engaged 1,284 lapsed customers this week — +£94k attributed revenue.
Included
Foundation — Single View of Customer
Single Customer View — identity resolution across web, app, store and CRM
Consent, preferences and privacy controls (GDPR / CCPA ready)
Live profile, transaction and interaction history
Unified segments and audiences, synced to every channel
Loyalty, rewards and tier status in one record
Household, B2B account and relationship graph
Layer 1 · Essential
Insights
+
Pre-built customer dashboards (acquisition, retention, RFM)
+
Segmentation explorer
+
Lifetime value and cohort reports
Layer 2 · Predictive
Insights
+
Churn propensity scoring
+
Next-best-product and next-best-action models
+
Predicted CLV and segment migration
Layer 3 · AI Apps & Agents
Action
+
Personalisation agent for web, app and email
+
Retention agent triggering win-back journeys
+
Service copilot with full customer context
Ready to see Customer Hub with your data?
Request a demo
Single View of Product

Product

Clean, enriched product data powering every channel and decision.

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Live — Product Hub
streaming · updated 3s ago
Active SKUs
184,302
▲ +2,140
Content completeness
96.4%
▲ +1.8pp
Margin (LFL)
42.1%
▲ +0.4pp
12-week trend
Agent insight
Auto-enrichment agent classified 2,140 new SKUs overnight — zero merch backlog.
Included
Foundation — Single View of Product
Single Product View with hierarchy, variants and attributes
Enrichment, media and content governance with completeness scoring
Cross-channel catalogue sync (ecom, marketplace, POS, print)
Pricing, promotion and markdown history
Supplier, sourcing and cost of goods record
Taxonomy and translation across markets
Layer 1 · Essential
Insights
+
Catalogue health and data-quality dashboards
+
Range, margin and assortment reports
+
Content completeness scoring
Layer 2 · Predictive
Insights
+
Demand forecasting by SKU and channel
+
Price elasticity and markdown optimisation
+
Affinity and bundle recommendations
Layer 3 · AI Apps & Agents
Action
+
Auto-enrichment agent for new SKUs
+
Dynamic pricing agent
+
Range and assortment copilot
Ready to see Product Hub with your data?
Request a demo
Single View of Sales

Sales

Every order, every channel — reconciled and live.

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Live — Sales Hub
streaming · updated 3s ago
Today’s revenue
£1.84M
▲ +8.2% vs LY
Conversion rate
3.91%
▲ +0.3pp
Promo uplift
+12.6%
▲ vs baseline
12-week trend
Agent insight
Anomaly agent flagged a 22% drop on Channel A at 14:02 — root cause: payment gateway latency.
Included
Foundation — Single View of Sales
Unified order and transaction record across every channel
Channel, store and marketplace normalisation
Returns, refunds and net-sales reconciliation
Promotion, discount and tender mix breakdown
Tax, currency and multi-entity finance alignment
Real-time trading feed with sub-minute latency
Layer 1 · Essential
Insights
+
Sales performance dashboards by channel, region and SKU
+
Promotion and campaign attribution
+
Daily trading reports
Layer 2 · Predictive
Insights
+
Sales and revenue forecasting
+
Anomaly detection on trading patterns
+
Promotion uplift modelling
Layer 3 · AI Apps & Agents
Action
+
Trading copilot for daily/weekly reviews
+
Promotion optimisation agent
+
Anomaly response agent with root-cause hints
Ready to see Sales Hub with your data?
Request a demo
Single View of Inventory

Inventory

Real-time stock visibility across every node.

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Live — Inventory Hub
streaming · updated 3s ago
Units on hand
8.2M
▲ +1.1% WoW
Stockout risk
2.3%
▼ −0.8pp
Weeks of cover
6.4
● optimal
12-week trend
Agent insight
Auto-replenishment agent rebalanced 412 SKUs across 18 stores — projected £62k saved markdown.
Included
Foundation — Single View of Inventory
Single Inventory View across DCs, stores, 3PLs and in-transit
Available-to-promise, reservations and safety stock
Stock movement, ageing and shrinkage history
Lot, batch, serial and expiry tracking
Unified bill of materials and kit / bundle logic
Cycle counts, adjustments and audit trail
Layer 1 · Essential
Insights
+
Stock position and cover dashboards
+
Stockout and overstock reports
+
Ageing and write-off analysis
Layer 2 · Predictive
Insights
+
Demand-led replenishment forecasts
+
Stockout risk scoring
+
Optimal allocation modelling
Layer 3 · AI Apps & Agents
Action
+
Auto-replenishment agent
+
Rebalancing agent across stores and DCs
+
Markdown-and-clearance copilot
Ready to see Inventory Hub with your data?
Request a demo
Single View of Location

Location

Stores, sites and fulfilment nodes as first-class data.

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Live — Location Hub
streaming · updated 3s ago
Active locations
642
▲ +12 YTD
Avg fulfilment time
1.8h
▼ −14 min
Click & Collect %
37%
▲ +4pp
12-week trend
Agent insight
Routing agent saved 4,210 delivery miles today — £1.8k cost + 1.2t CO₂ avoided.
Included
Foundation — Single View of Location
Single view of stores, DCs, lockers, dark stores and partner sites
Geography, catchment and demographic attributes
Operating hours, capacity and service rules
Fulfilment capability matrix (ship-from-store, C&C, locker)
Cost, carbon and lead-time per node
Local pricing, range and compliance overrides
Layer 1 · Essential
Insights
+
Location performance and footfall dashboards
+
Catchment and cannibalisation reports
+
Service-level and capacity views
Layer 2 · Predictive
Insights
+
Location-level demand and traffic forecasting
+
Network optimisation modelling
+
Click-and-collect / ship-from-store routing scores
Layer 3 · AI Apps & Agents
Action
+
Order-routing agent (cheapest/fastest/greenest)
+
Labour and capacity planning copilot
+
New-site / closure scenario agent
Ready to see Location Hub with your data?
Request a demo
Single View of Employee

Employee

Connected people data to plan, schedule and engage your teams.

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Live — Employee Hub
streaming · updated 3s ago
Total headcount
12,840
▲ +1.4% YoY
Attrition risk
6.2%
▼ −1.1pp
Schedule fit
94%
▲ +3pp
12-week trend
Agent insight
Scheduling agent built next week’s rota in 38 minutes — 312 manager hours returned.
Included
Foundation — Single View of Employee
Single Employee View across HR, rota, payroll and learning
Skills, roles and certification register
Engagement, performance and 1:1 history
Time, attendance and absence record
Org structure, span of control and succession map
Compensation, benefits and reward history
Layer 1 · Essential
Insights
+
Workforce composition and attrition dashboards
+
Productivity and scheduling reports
+
Engagement and survey analytics
Layer 2 · Predictive
Insights
+
Attrition and flight-risk modelling
+
Demand-driven labour forecasting
+
Skills-gap prediction
Layer 3 · AI Apps & Agents
Action
+
Smart scheduling agent
+
Manager copilot for 1:1s and performance
+
Learning and development recommender
Ready to see Employee Hub with your data?
Request a demo
Single View of Partner

Partner

One view of every partner, channel and reseller.

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Live — Partner Hub
streaming · updated 3s ago
Active partners
3,240
▲ +8.1% YoY
Partner-sourced pipeline
£4.2M
▲ +18%
Certified partners
89%
▲ +4pp
12-week trend
Agent insight
Partner recruitment agent identified 47 high-fit prospects and drafted personalised outreach — 12 meetings booked.
Included
Foundation — Single View of Partner
Single Partner View across resellers, distributors, ISVs and affiliates
Partner tier, certification and competency tracking
Co-sell opportunity registration and pipeline attribution
Commission, rebate and MDF management
Contract, agreement and compliance history
Performance scorecards and health ratings
Layer 1 · Essential
Insights
+
Partner performance and pipeline dashboards
+
Certification and competency tracking
+
Deal registration and attribution reports
Layer 2 · Predictive
Insights
+
Partner health and churn scoring
+
Pipeline forecasting by partner tier
+
Recruitment opportunity modelling
Layer 3 · AI Apps & Agents
Action
+
Partner recruitment and outreach agent
+
Co-selling copilot with shared opportunity context
+
MDF and rebate optimisation agent
Ready to see Partner Hub with your data?
Request a demo
Single View of Marketing

Marketing

Unified campaign, lead and brand data across every channel.

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Live — Marketing Hub
streaming · updated 3s ago
MQLs this month
14,620
▲ +11%
Pipeline generated
£8.4M
▲ +22%
CAC
£42
▼ −8%
12-week trend
Agent insight
Campaign agent reallocated £12k from underperforming spend to top channels — +340 incremental MQLs.
Included
Foundation — Single View of Marketing
Unified campaign, lead and contact data across channels
Attribution, cohort and funnel analytics
Brand asset, content and taxonomy governance
Audience and segment management with consent
Budget, spend and ROI tracking
Event, webinar and field marketing records
Layer 1 · Essential
Insights
+
Campaign and channel performance dashboards
+
Lead funnel and conversion reporting
+
Attribution and cohort analysis
Layer 2 · Predictive
Insights
+
Lead scoring and propensity models
+
Budget allocation and ROI forecasting
+
Churn and unsubscribe prediction
Layer 3 · AI Apps & Agents
Action
+
Campaign optimisation agent
+
Content and creative generation copilot
+
Audience expansion and lookalike agent
Ready to see Marketing Hub with your data?
Request a demo
Single View of Franchise

Franchise

Connected operations, performance and compliance across every franchise.

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Live — Franchise Hub
streaming · updated 3s ago
Franchise units
1,156
▲ +34 YTD
Royalty revenue
£2.1M
▲ +6.3%
Compliance score
96.8%
▲ +1.4pp
12-week trend
Agent insight
Compliance agent flagged 8 sites missing updated POS integration and auto-raised remediation tasks.
Included
Foundation — Single View of Franchise
Single Franchise View across units, territories and franchisees
Royalty, fee and financial performance tracking
Operations, audit and compliance history
Territory, site and expansion planning data
Training, certification and support records
Benchmarking and peer-group analytics
Layer 1 · Essential
Insights
+
Franchise performance and benchmarking dashboards
+
Royalty and financial reporting
+
Compliance and audit tracking
Layer 2 · Predictive
Insights
+
Franchise health and risk scoring
+
Expansion and territory optimisation
+
Revenue and royalty forecasting
Layer 3 · AI Apps & Agents
Action
+
Compliance monitoring and remediation agent
+
Franchise support copilot
+
Expansion and site-selection advisor
Ready to see Franchise Hub with your data?
Request a demo
CHIP mascot
Included for everyone

CHIP Assist — your conversational interface to Xfuze.

Ask questions, surface insights and trigger agents in natural language across every domain you've selected. Available to every role, on every plan.

CHIP, the Xfuze AI assistant
Key features

What sits inside every hub

Each hub gives a domain-specific view of trusted, real-time data — customer, product, sales, inventory, location, supplier and employee.

01 / 06

Real-time event store

Every domain hub is fed by live events, not overnight batch extracts.

02 / 06

Golden record

The cleansed, reconciled and enriched gold tier of the Xfuze Lakehouse.

03 / 06

Single View (360°) engine

Publishes one trusted view per domain that every team works from.

04 / 06

Data quality & monitoring

Continuous validation with alerts before bad data reaches the business.

05 / 06

Row-level security

Access is filtered in the data itself, so users only see what they should.

06 / 06

Data activation

Push golden records back into CRM, ERP and marketing tools in real time.

Also included
Data lineage
Data catalogue & dictionary
Survivorship rules
Semantic layer ready
FAQ

Xfuze Data Hubs

A Data Hub is a unified, governed and live view of one core business domain — Customer, Product, Sales, Inventory, Location, Employee, Partner, Marketing, Franchise and more. It combines integration, data management, dashboards and AI agents into one packaged domain view. Gartner refers to Xfuze as a Data Hub iPaaS.

No. Start with the Hub that matters most and add others as you grow. You can deploy over 9 pre-built Hubs or define unlimited custom Hubs. Each Hub includes the full Xfuze foundation — integration, governance, orchestration, insights, CHIP and agents.

A data warehouse stores data for analysis and insights. A Hub merges, matches, dedupes, enriches and governs the data, and then exposes it to operational systems and powers AI agents — all while staying live and connected to source systems.

Every Hub includes Smart Connectors, data quality and lineage, orchestration, a semantic layer, pre-built dashboards, predictive models, CHIP conversational access and human-in-the-loop agents relevant to that domain.

For many organisations, yes. A Hub provides identity resolution, golden records, consent management and real-time activation. We can also complement an existing MDM or CDP while you migrate.

CHIP, the Xiatech AI assistant

Start with the Hubs you need.

Pick the Hubs that matter, then add insights and AI agents.