Agentic AI

Xfuze Returns & Resolution Agent

Manages the full returns process, from authorisation to refund or replacement.

Returns & Resolution agent audit log of operator decisions on customer returns
New
New
October 1, 2026

What's new

Xfuze Returns & Resolution Agent: manages the full returns process, from authorisation to refund or replacement, resolving cases automatically within policy.

From authorisation to refund or replacement.
Resolves cases automatically within policy.
Why it matters

Manages the full returns process, resolving cases automatically within policy.

Best for
Customer
Included

What you get

CHIP, the Xiatech AI assistant

Want this running on your data?

We'll show you the release in a live Xfuze environment and what it would look like with your systems connected.