Xiatech launches the next generation of Xfuze to drive AI transformation for businesses get businesses ready today

FOR IMMEDIATE RELEASE

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The Agentic Era is here: Xiatech launches the next generation of Xfuze to drive AI transformation for businesses get businesses ready today 

The new Xfuze AI Control Tower, with inbuilt guardrails, launches alongside Xfuze Agents, Xfuze Agentic Insights and a family of CHIP AI Agents

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London, UK – 28 October 2026: Xiatech today launched the next generation of Xfuze, the largest release in the history of its Agentic Orchestration Platform, built to get businesses ready for the Agentic Era. At its centre is the new Xfuze AI Control Tower, one place to deploy, govern and manage every AI agent, with inbuilt guardrails. It launches alongside new line of business Xfuze Agents, Xfuze Agentic Insights and a family of CHIP AI Agents.

Xfuze unifies integration, orchestration, data management, insights and analytics, and agentic AI in one cloud-native platform, relied on by their global customer base such as G-Star RAW, Moss, WHSmith, Co-Op and Flying Tiger Copenhagen. Organisations use Xfuze to unlock more value from their data, accelerate transformation and drive the adoption of AI, moving beyond isolated pilots to agents in production, safely and at scale.

“The Agentic Era is here, and Xfuze gets businesses ready for it today,” said Jonathan Summerfield, CEO of Xiatech.  “Xfuze is the only all in one Agentic Orchestration Platform that gives organisations the foundation to scale AI at the pace their business demands. Our clients already have that foundation in place and are using Xfuze to accelerate their own transformation. This is the biggest release we have ever launched. It brings the power of AI to every team and puts us ahead of the market.” 

Introducing the Xfuze AI Control Tower

The Xfuze AI Control Tower is the single governance and management layer across every agent running on Xfuze. It shows what is live, what is paused, who owns each agent and what it is allowed to do, so scaling from one agent to fifty does not mean fifty separate places to check when something goes wrong. That makes it easier to drive the adoption of AI safely across the business.

Inbuilt guardrails keep every agent within the rules the business sets, with a human in the loop wherever a decision needs reviewing. Underneath sits the Xfuze Agentic Enablement Layer, the agentic framework that provides security, model access, orchestration and tooling, with full support for Model Context Protocol (MCP), Agent2Agent (A2A) and Agent to UI (A2UI) including the essential Data Foundation, Semantic Layer and Orchestration powered by the Xfuze(R) platform. 

Introducing the CHIP AI family

The CHIP AI family, including CHIP Assist, is native to Xfuze and works across the platform. Teams describe what they need in natural language. CHIP builds integrations, data models and complete workflows/pipelines in minutes, answers questions, flags what has changed and shows where AI will pay back first. It puts advanced automation in the hands of every team, without the need for scarce specialist skills, accelerating transformation by letting teams ship integrations, dashboards and workflows in days rather than months.

What's included in this launch

Xfuze Agentic Insights: a single view of data and insights for every department, built on a semantic layer and governed metrics, with pre-built, role specific dashboards live in days. It includes four CHIP AI Agents:

• CHIP Assist, our AI assistant answers questions, surfaces trends and recommends the next action in seconds. It also builds integrations, workflows and data models. Describe what you need in plain English and CHIP Assist builds it in minutes. It also matches and maps fields between source and target systems. CHIP Assist proposes the mapping and you approve it. Data modelling and mapping, usually the slowest steps of any data project, take hours instead of weeks. 
• CHIP Dashboard Builder lets you describe a dashboard in natural language and generates the widgets, charts and semantic queries for you, cutting the time it takes to build every dashboard.
• CHIP Pulse is an independent agent for proactive AI alerts. It can monitor the whole semantic layer, with alerts in a dedicated tab, or focus on specific KPIs within a dashboard, with alerts shown in that dashboard. The moment something changes, such as a stockout, a margin dip or a traffic spike, CHIP flags it, explains why and shows where to look.
• CHIP Explore is AI opportunity discovery. It analyses an organisation's data to surface where value can be created, including AI readiness and recommended adoption paths, so businesses know where AI will pay back first.

Xfuze Agents: Xiatech has a growing library of AI agents, already deployed with clients, that decide and act on governed, live business data rather than guesswork, always with a human in the loop. More than 50 Xfuze Agent templates let teams configure and deploy new agents quickly on the Xfuze platform, from the Xfuze AI Control Tower.  Examples of Xfuze Agents include:

For retail teams

• Xfuze Order Intake Agentic Application: Launched in September and available on Google Cloud Marketplace, it brings three agents together to process, review and monitor every order. It resolves the issues that slow teams down, such as customer specific part numbers, discontinued codes and incomplete order data. It also flags exceptions before they cost the business 
• Xfuze Stock Replenishment Agent: monitors sales performance, stock levels and cross channel demand to identify fast selling SKUs, flag risks, and manage replenishment and ecommerce updates before issues affect customers.
• Xfuze Dynamic Pricing & Markdown Agent: adjusts pricing and markdowns within approved rules, in response to live demand, stock and margin data.

For customers, across website and email

• Xfuze WISMO Agent: answers "where is my order" queries automatically, tracking shipments across systems and keeping customers updated without manual intervention.
• Xfuze Returns & Resolution Agent: manages the full returns process, from authorisation to refund or replacement, resolving cases automatically within policy.
• Xfuze Find My Product Agent: guides customers to the right size and fit using governed product and returns data, cutting returns caused by sizing.

Availability

The new Xfuze capabilities are available now. For more information, visit www.xiatech.io.

Industry recognition

This release builds on a year of external validation for Xiatech, including recognition as a Sample Vendor in three Gartner® Hype Cycle™ reports for 2026, plus multiple industry award shortlists. Read the press release here.

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About Xiatech

Xiatech is the pioneer of Xfuze, the Agentic Orchestration Platform that gives organisations the foundation to deploy AI across the business. Xfuze brings four capabilities together in one cloud native platform:

• Integration and orchestration
• Data management
• Insights and analytics
• Agentic AI

It helps organisations integrate their systems, orchestrate their workflows, unify their data, and deploy and scale AI. This shortens time to insight, unlocks their data and extends the value of existing technology investments. With CHIP Assist, teams can build integrations, workflows, pipelines and analytics in minutes. To learn more about how organisations are generating results in weeks, visit www.xiatech.io. Xiatech is a member of the MACH Alliance.

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