Initiatives
Accelerate your adoption of Agentic AI
Overview
Accelerate Agentic AI adoption with Xfuze, the composable integration, data management, orchestration and analytics platform.
Agentic AI are “AI Agents” that understand goals, collaborate with systems and take actions autonomously within guardrails. These agents work over shared, trusted data to optimise customer journeys, automate workflows, respond to real-time events and continuously improve business outcomes.
Why Agentic AI matters
Customers expect personalised, real-time experiences. Organisations need faster, more automated operations. This is impossible with disconnected systems, fragmented data and isolated AI pilots.
Agentic AI addresses this by:
- Powering modern customer experiences through context-aware actions
- Automating complex operations using real-time, event-driven data
- Turning AI investments into measurable outcomes, not standalone PoCs
Organisations that have the technology and data foundation in place for Agentic AI will lead the market in customer experience and operational performance.
How Xiatech enables Agentic AI
Xiatech helps organisations rapidly deploy and scale Agentic AI by providing the complete foundation agents need to perceive, decide and act across your business.
Xfuze: The foundation for Agentic AI
Xfuze is Xiatech’s AI-powered, composable Integration, Data Management, Orchestration and Analytics platform. It unifies everything required for Agentic AI success:
- System integration using pre-built Smart Connectors
- Single, trusted views of data through the Unified Data Repository
- Event-level data delivered through the Digital Integration Hub
- Real-time orchestration of data flows, transformations and workflows
- Insights and analytics via the Intelligent Insights Hub
This must-have foundation ensures agents operate on a consistent, real-time, event-driven view of the business, rather than siloed systems and inconsistent data.
MCP, ACP and A2A: Governing Agentic AI at scale
To deploy Agentic AI safely and reliably, Xiatech applies architectural control layers such as:
- Model Context Protocol (MCP): manages how agents and models collaborate across data domains.
- Agent Connect Protocol (ACP): governs what actions agents are allowed to take, enforcing policies, guardrails, approvals and audit trails.
- Agent-to-Agent (A2A) Protocol: Enables communication between agents across different organisations.
Together, MCP, ACP and A2A ensure agents:
- Access high-quality, real-time data
- Execute governed, reliable actions
- Scale safely across brands, regions and functions
Agentic AI use cases powered by Xfuze
With Xfuze as the backbone, organisations can quickly deploy and scale Agentic AI for:
- Customer experiences: Real-time personalisation, next-best actions, proactive service and recommendation optimisation.
- Operations & supply chain: Inventory optimisation, demand response, anomaly detection, order orchestration and automated remediation.
- Finance & risk: Real-time monitoring, fraud detection, exceptions handling and automated workflows.
- IT & platform operations: Integration auto-healing, incident triage, intelligent optimisation and governance.
Xiatech’s leadership in Agentic AI
Xiatech is actively helping shape the future of Agentic AI.
- Certified ISV member of the MACH Alliance
- Contributor and supporter of the Agent Ecosystem initiative
- Pioneer of Composable AI
We are working closely with organisations across retail, consumer goods, logistics and services to accelerate the adoption of Agentic AI and deliver measurable business value.
Get started with Agentic AI
Xiatech can help you:
- Develop a practical, actionable AI strategy
- Assess your readiness for Agentic AI
- Identify high-value, low-risk use cases
- Deplly Xfuze as the foundation for system integration, data and orchestration
- Deploy, govern and scale agentic workflows using MCP and ACP
Book a strategy session or request a demo to see how Xfuze accelerates the adoption of Agentic AI in your organisation.
Other Initiatives
- Integrate Systems and Data
- Data & System migration to the Cloud
- Capture real-time Point of Sale transactions
- Lower system TCO and simplify architecture
- Automate processes
- Unlock value of your data
- Increase ROI of legacy systems
- Power eCommerce & omni-channel
- Optimise inventory
- Increase profitability
- Obtain single view of customer
