Single Customer View (Customer Data Hub)
Data Management
The Xfuze Customer Data Hub provides a single, real-time view of the customer across engagement channels that often remain siloed as well as serving as the consistent, up-to-date master data hub for the customer record including related customer information from across the organisation.
Powerful capabilities:
- Automated end-to-end data pipelines
- Data quality, monitoring and governance
- Pre-built, AI-driven dashboards including:
- Customer Segmentation
- Customer Journey
Related Products
Customer Acquisition Dashboard
Advanced Analytics
The Customer Acquisition Dashboard is used to monitor and analyse the effectiveness of their efforts to acquire new customers.
Smart Connector for Amplience
System Integration
The Smart Connector for Amplience is a ready-to-use, configurable connector designed to seamlessly integrate Amplience with the Xfuze Digital Integration Hub.
Channel Analysis Dashboard
Advanced Analytics
The Channel Analysis dashboard provides valuable insights into the performance of different sales channels.
Customer Journey Dashboard
Advanced Analytics
The Customer Journey dashboard visualises the stages of customer interactions by identifying customer engagement progression and optimising the overall customer experience.
