Single Customer View (Customer Data Hub)

Data Management

The Xfuze Customer Data Hub provides a single, real-time view of the customer across engagement channels that often remain siloed as well as serving as the consistent, up-to-date master data hub for the customer record including related customer information from across the organisation.

Powerful capabilities:

  • Automated end-to-end data pipelines 
  • Data quality, monitoring and governance 
  • Pre-built, AI-driven dashboards including: 
    • Customer Segmentation
    • Customer Journey