Customer Journey Dashboard

Advanced Analytics

The Customer Journey dashboard visualises the customer journey through different segments over time, which provides a key indicator into the direction that the customer is moving. 

Powerful capabilities: 

  • Full historical view of each individual customer segmentation
  • Better understand of how to maintain loyal customers
  • Provides a clearer view of how to prevent customer churn and ensuring your customers stay loyal
  • Ability to filter between different segment types, for example, RFM, initial customer journey