![](https://www.xiatech.io/wp-content/uploads/2022/05/4.-Advanced-analytics-pos-640x640.png)
Customer Journey Dashboard
Advanced Analytics
The Customer Journey dashboard visualises the customer journey through different segments over time, which provides a key indicator into the direction that the customer is moving.
Powerful capabilities:
- Full historical view of each individual customer segmentation
- Better understand of how to maintain loyal customers
- Provides a clearer view of how to prevent customer churn and ensuring your customers stay loyal
- Ability to filter between different segment types, for example, RFM, initial customer journey
![](https://www.xiatech.io/wp-content/uploads/2024/01/Customer-Journey.jpg)